Courses

This program teaches the skills to respond to workplace and organisational conflict as a manager, including the tools to coach and support others.

Identify and examine internal and external work relationships, their relevance and the importance of achieving mutual success. Share and develop good ways to plan for and participate in meetings.

This course is designed to improve the way APS employees coach and manage others so they can deliver improved outcomes, ultimately resulting in higher APS productivity.

This course is provided to increase awareness and skills for Australian Government (Commonwealth) agencies to make use of metadata to help manage information assets (data, information and records).

The Data Literacy program is designed to build the knowledge how to use data in the APS, undertake research, how to use statistics, visualise information and how to use data to provide evidence to decision makers.

The course introduces participants to coaching conversations and the manager-as-coach model.

This course is aimed at employees seeking to understand the key processes and considerations for preparing a New Policy Proposal.

Access practitioner tools, practical guidance, resources and capability programs to align agency practices with the APS Mental Health Capability Framework.

Take an in-depth look at shaping strategy with a sense of purpose and direction, using information and opportunities, showing judgement and common sense. Use environmental scanning and best practice models and tools to help anticipate the consequences and trade-offs of actions.

This program helps to identify the benefits of working effectively with stakeholders. Understand the most appropriate stakeholders and the most appropriate form of engagement.