Stakeholder engagement

Embed digital by default by promoting and championing digital ways of working.

An APS Integrity Hypotheticals – Conflict of Interest panel recording of discussion stemming from scenarios that highlight the grey (and not so grey) areas of Integrity decision making.

Behavioural insights tools assist understanding human behaviour, which can inform policy design.

This decision tool helps public servants pick the right engagement technique for the problem at hand and includes a catalogue of such techniques to apply.

Building APS capability to use futures techniques in policymaking through horizon scanning, visioning and scenario planning.

Hear what a day in the life at a Minister’s office is like and what is the role of a Department Liaison Officer and how do you communicate with them. And what happens when things don’t go to plan?

The Government writing handbook is a companion to the Australian Government Style Manual with greater focus on the craft of writing.

Use this Allyship toolkit to better understand how to support behavioural change and cultural safety and to address racism and unconscious bias.

Community of Practice for EL1/EL2 counter fraud or risk officials to drive leading edge control testing capability in the Australian Government.

​​This guidance outlines the requirements of the Directions on Stewardship and provides further interpretation, advice, and case studies on the application of Stewardship.​

The Centre’s purpose is to strengthen counter fraud arrangements across the Australian Government. It provides educational material, leading practice guides, toolkits and training.

Community of Practice for EL1/EL2 counter fraud or risk officials to learn about fraud and corruption risk management.

​​The event was focused on pathways to more culturally informed engagement and partnership with First Nations communities and was led by Sam Jeffries with Dr Rachel Bacon.​

Services Australia’s Program Practice Frameworks can be used as standalone resources, or as suite of connected products to support staff when managing programs and projects, engaging with stakeholders and conducting analysis. The Frameworks feature focus areas which include a set of guidelines, applied tools, resources and links to other relevant and appropriate materials.

The relationship between ministers and officials is fundamental to our system of government. The foundation of that relationship, like any relationship, is mutual respect. Learn through insights from conversations at the political administrative interface.

The Style Manual is for everyone who writes, edits or approves Australian Government content. Use it to create clear and consistent content that meets the needs of users.

Australian Public Service Commissioner Dr Gordon de Brouwer’s June 2023 IPAA speech on his vision for the future of the public service.

In this video, APS staff from around the country answer the question: ‘What does working together in the APS mean to you?’

Use this checklist to review your decisions to ensure they are defensible. You can also use this if you are recommending a decision.

Find guidance papers and a directory of links to essential public administration resources to support the partnership between the APS and Ministerial offices.

The Digital Profession Member Community helps you find opportunities to work across government, collaborate and share crucial digital talent on projects.

The APS Reform Office has created a website with resources and links on how public service agencies are implementing APS Reform initiatives.

This is the website and final report for the independent review panel of the the Australian Public Service (APS) led by David Thodey AO.

The National Regulators Community of Practice is an active network of public sector regulators from all 3 levels of government.

Professor Robert Cialdini developed what he describes as ‘six universal principles of persuasion’. These fundamental human states allow leaders to increase the likelihood of influencing others.

In this video, Brené Brown (2013) explains how to create a genuine empathic connection through understanding ourselves and our own fragilities.

Lisa Lahey (2017) explores how leaders can transcend habitual patterns, and considers how to navigate change and complexity.

Caroline Webb (2018) discusses the ‘discover-defend axis’ which is a model showing that the brain has two ‘modes’ which shape the way humans interact.

Brene Brown informs leaders how they can give constructive and honest feedback from a place of engagement, rather than judgment. She calls it ‘Sitting on the same side of the table,’ as someone.

This edition of audit insights outlines key messages from Auditor-General reports which have examined the rapid implementation of government initiatives.

This ‘Practice Group’ was created to foster and support the use of deliberative practices in government. It contains papers researched and written on public deliberation.

Delivering for Australians outlines the Government’s reform agenda in response to the independent review of the APS.