This MasterCraft Series event discusses and highlights the role of empathy in the public service. The presenters will discuss findings from their recent research project on empathy in non-frontline public servants and provide examples of how empathy can be used successfully in policy work and help benefit the public in meaningful ways.
The second event in a series exploring AI. In this session we explore how AI can be used for personal efficiency in the workplace. Learn how easily time and production efficiencies are gained by using AI tools in your everyday activities.
“Policies + AI” is an RBA search assistant designed as a resource to help Bank staff efficiently retrieve information from the Bank’s corporate policies, procedures and guidelines (“corporate policies”). The tool has been explicitly designed to be a search assistant only, with staff encouraged to treat the tool as one of several resources to help them navigate the Bank’s corporate policies.
This session explores how the National Library of Australia is exploring how to improve search across its public collections using AI. The goal is to help users find more relevant and useful results, especially when searching large archives where language and terminology may have changed over time.
The Department of Veterans’ Affairs (DVA) has developed a Proof-of-Concept AI tool called MyClaims to understand if AI could help tackle claims processing. The initiative demonstrates the way that early-stage AI experimentation can help improve government workflows.
This event promises to be an insightful exploration of the transformative potential of artificial intelligence in the public sector. Distinguished panellists will offer their expertise on the big picture of AI in government, framing the AI discussion within the context of purposeful innovation.
This session demonstrates how AI can unlock access to historical audio content, support research workflows, and improve discoverability across large collections, even when dealing with complex or multilingual recordings.
This event presents leaders with an opportunity to understand and address workforce challenges and provide evidence-based workforce insights, highlight priority workforce risk areas, and articulate the role of leaders in addressing and mitigating workforce risks.
Aligned to the Government’s APS reform agenda, this presentation by Australian Government Consulting (AGC) will feature guidance on how to derive greater value for money from the work of consultancies.
The Department of Veterans' Affairs (DVA) has developed a new AI-powered chatbot named Poppy, designed to assist staff in efficiently searching and navigating information available on their CLIK website.
