Resources

In this TED talk, ‘Flow, the secret to happiness’ (2004), Mihaly Csikszentmihalyi presents the ‘Flow’ model and the different elements involved in achieving flow.

Read Kristin Neff highlights three elements of self-compassion and stresses the importance of having compassion for oneself.

Lisa Lahey (2017) explores how leaders can transcend habitual patterns, and considers how to navigate change and complexity.

In this TED talk, Jason Clarke (2010) analyses the change process and how to support people to embrace change.

This OECD Legal Instrument outlines how countries can ensure that their public services are fit-for-purpose for contemporary policy challenges, and capable of taking the public sector into the future.

‘Broaden and Build’ theory explores how broadening our perspectives and actions, we tend to build important and lasting physical, intellectual, psychological and social resources.

When commissioning services, the Commonwealth Procurement Framework sets out the basic rules for all Commonwealth procurements and and the way entities undertake their own processes.

This edition of audit insights outlines key messages from Auditor-General reports which have examined the rapid implementation of government initiatives.

The toolkit is for policymakers and those who deliver public services. The tools and methods included allow users to get to the heart of the needs of citizens and civil servants.

The Digital Transformation Agency provides guidance on the Service design and delivery process to support agencies to meet the Digital Service Standard criteria.