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Set up your governance

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  • APS L&D Good Practice Guide
  • Content Strategy Guide
    • Understand your content ecosystem
    • Start a content strategy
    • Identify business needs
    • Define user content needs
    • Audit content
    • Set goals and measure success
    • Set up your governance

Set up a content governance model to align with the goals of your content strategy. Be clear about quality standards, who owns the content and who does what.

Why govern content

When you govern content:

  • you bring together the right people, expertise and accountability. Everyone works to improve your agency’s service to the public.
  • you report on agreed measures of success. This helps to build trust and get buy in. It also helps deliver on the goals of your content strategy.

Start by understanding your agency’s content maturity level. Align it with an improved content governance model.

Steps to govern content

Improve your content maturity level

Start by recognising your agency's content maturity level, to know how you can progress and improve it.
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Last updated
24 September 2026

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