WFP Boost – Identifying Critical Job Roles | Australian Public Service Academy

The Workforce Planning Boost Program is a collection of modules that target the development of technical workforce planning skills. These units have been co-designed by the APS Centre of Excellence for Workforce Planning, with workforce planning experts and academics from across Australia. This program is designed for mid-career workforce planners, and those who have completed the Workforce Planning Start Up Program, to further build their workforce planning toolkit. While each module is completed individually, they all form a wider program to build workforce planning skills.

This module is about identifying job roles that are crucial to the achievement of organisational outcomes and become a priority for workforce planning efforts. It’s a foundational concept for all types of workforce planning.

This content has been provided by the Australian Public Service Commission.

State, Territory or local government employees - If you are interested in this course, please fill out the APSLearn request access form.

Participant benefits

Understand what a critical role is in the context of tactical, operational and strategic workforce planning.
Identify critical roles for your agency.
Incorporate critical roles planning into your workforce plan.

Suitable for

APS 5 – SES Band 1 public servants who have completed the Workforce Planning Start Up Program and/or those with at least two years’ relevant experience in workforce planning, organisational design or job design.