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Start a content strategy

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Guides

  • Learning Design and Administration
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  • The Learner and Career Development
  • Learning Technologies
  • Procurement in L&D
  • Evaluating Learning
  • L&D Search
  • Content Strategy Guide
    • Understand your content ecosystem
    • Start a content strategy
    • Identify business needs
    • Define user content needs
    • Audit content
    • Set goals and measure success
    • Set up your governance
    • Remove Content
    • Improve your IA
    • Define your SEO strategy
    • Choose and configure your CMS
    • Manage content requests
    • Manage urgent content requests

To start a content strategy, you will need to involve senior executives and persuade them to give you the go-ahead.

Why a content strategy

Your content strategy should govern all content created by your agency.

It will:

  • define a process and a structure for content that meets your user needs
  • align your people and processes to the agency goals
  • enable you to manage content in an efficient and cost-effective manner
  • help you maintain, improve and remove content

Recommended approach

Get senior executive buy-in

Set up early and regular engagement to ensure continuous buy-in

Show the problem with evidence

Articulate a clear problem to help you argue the value of a content strategy

Tips for pitching your case

Be clear about what you are pitching and set a high-level goal.

Content strategy output

What you'll get

  • Endorsement of your content strategy
  • The go-ahead to start

What to do

Add to Part 1: The problem, in the Content Strategy Template

← Do before: Understand your content ecosystem

Where to begin phase

Do next: Identify business needs →

Research and analyse phase

L&D Groups
Where to begin
L&D Categories
Content Strategy Guide
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Last updated
24 September 2026

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