L&D Search

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Qualifications for learning and development

A training and assessment or comparable learning and development qualification is a formal qualification or recognised credential that supports individuals to design, deliver and assess learning in a structured, consistent and credible way.

Demystifying Gamification

Gamification uses game-like elements such as challenges, feedback and progress tracking to make learning more engaging, helping APS employees practise skills, build confidence and apply learning in real work contexts.

Instructions to exit

Exit instructions explain how a learner should properly leave a learning activity, so their progress is saved correctly. This often includes a clearly labelled “Exit” or “Finish” button and guidance on what happens next (e.g. returning to the LMS dashboard).

APS L&D Community of Practice

The APS L&D Community of Practice connects learning and development professionals across agencies to share tools, ideas and good practice, strengthening capability, collaboration and innovation in workforce learning.

Submitting ICT support tickets

Submitting an ICT support ticket is the formal process of requesting assistance, investigation, fixes or enhancements from an ICT support team or external vendor who supports a system, platform or application.

Learning Technologies

A One-APS learning ecosystem integrates tools, people, data, and processes to support all learning stages, from design to evaluation, fostering collaboration and unified organisational learning.

The Continuous Learning Model

The APS Continuous Learning Model promotes learning through work, people, courses and resources, helping employees build capability, improve performance and adapt to changing roles and priorities.

Prototypes

A low effort simple sample of the learning experience which provides stakeholders and subject matter experts a chance to preview what the final L&D solution may look like.

Image, illustrations and icons

Image, illustration and icon quality refers to how clear, consistent, accessible and fit for purpose visual elements are within learning products.

Active voice

Active voice clearly shows who is doing what. The subject of the sentence performs the action (for example, “You submit the assessment” rather than “The assessment is submitted”).