Skip to main content Skip to main navigation
Australian Public Service Academy Australian Public Service Academy Australian Public Service Academy Australian Public Service Academy logo

APSLearn logo

APSLearn Login

APS Professions logo
Professions MCP Portal

Main navigation

  • APS Craft

    APS Craft

    • Integrity
    • Working in Government
    • Engagement & Partnership
    • Implementation & Services
    • Strategy, Policy & Evaluation
    • Leadership & Management
  • APS Professions

    APS Professions

    • Complex Project Management Profession
    • Data Profession
    • Digital Profession
    • Evaluation Profession
    • HR Profession
    • Procurement and Contract Management Profession
  • APS People

    APS People

    • Diversity and Inclusion
    • Health and Wellbeing
    • Work Health and Safety
    • Your APS Career
  • APS Induction
  • Learning Experiences

    Learning Experiences

    • Courses
    • Course session dates
    • Microcredentials
    • Events
    • Resources
    • Cross Agency Training Hub
    • Nationwide course sessions
    • SES Executive Coaching
  • Our Services

    Our Services

    • APSLearn
    • APS Academy course offerings
    • APS Academy Training Venues
    • Onboard learning experiences
    • Share and reuse learning experiences
  • Guides

    Guides

    • APS L&D Good Practice Guide
    • Learning Design and Administration
    • Learning Culture
    • The Learner and Career Development
    • Learning Technologies
    • Procurement in L&D
    • Evaluating Learning
    • L&D Search
    • Content Strategy Guide
  • News

    News

    • Academy News
    • MyAcademy
  • About us

    About us

    • About the APS Professions
    • Faculty
    • Learning approach
    • Contact
    • Supplier FAQ's

Learn about SEO terms

You are here

  1. Home
  2. Learning Experiences
  3. Resources
  4. Learn about SEO terms
  • Linkedin
  • Twitter
  • Facebook
  • Email
Print

Search engines

A search engine is a tool that searches and scans website content across the internet. It then creates a database to display search results. The results match user search queries with the most relevant websites.

We use SEO to provide better information to search engines to get better search results.

Did you know?

The 5 most popular search engines in Australia are:

  • Google (over 90% market share)
  • Bing
  • Yahoo
  • Baidu (Chinese-based search engine)
  • DuckDuckGo

Source: Search Engine Market Share Australia 2018

SERPs

SERP stands for search engine results page. These are the search results a user sees in a list, after they’ve done a search.

In a typical search, you’ll see both paid listings and organic listings. The SERP page will consist of 10 organic results. Each result will have at least:

  • headline — known as a meta title or page title
  • description — known as a meta description
  • URL — the website page link itself

You can directly influence these 3 pieces of information to get better search results.

Some SERP results can also include extra information called rich snippets:

  • navigation
  • website headings
  • names of people
  • search bars

These may appear if your pages have been set up to maximise SEO.

Search engine results page (SERP)

 

This image displays the organic search results for the search term 'tax returns'. It shows the top 3 positions out of about 33,000,000 results.

  • Position 1: Lodging your tax return
  • Position 2: Lodge online
  • Position 3: Individual tax return instructions
Screenshot of a Google search results page for “tax returns”. The results show Australian Taxation Office (ATO) pages, including lodging a tax return, lodging online, and individual tax return instructions. The image illustrates how users search for and access government information through search engines.

Top 3 organic results for the keyword search ‘tax returns’.

Keywords

These are the most popular words and phrases that people use when searching on a particular topic. Keywords can also be known as search terms or search queries. Keywords should be part of your SEO strategy.

For example, if a popular search phrase is 'red car door', then that keyword phrase should feature in your content. See our Content Guide for more on how to do this.

Each time a user does a search, the results can vary, even on the same search done twice. Individual user’s browsing history, location and social media settings affect this. As you can't control these factors, you need to work on the quality of the content instead.

Organic and paid search

 

The main search results are organic results (sometimes called natural results). These appear in a ranking order of highest to lowest. The only way to improve your ranking position is through better SEO.

In the organic results, you may also see a:

  • local listing for local businesses
  • featured snippet or rich answer
  • knowledge box — with schema containing more specific information.


Paid results are the paid advertisements before and near organic results.

Paid ads are not affected by your site's SEO. You can buy adds through Google's AdWords or Microsoft's Bing Ads.

Screenshot of a Google search results page for “lodge a tax return online”. The results include a paid advertisement for an online tax return service displayed above an organic search result from the Australian Taxation Office (ATO). The image illustrates the difference between paid and organic search results and how advertisements can appear before official government content.

This screenshot shows 'Etax' as the paid Ad, followed by the first organic result 'Lodge online | Australian Taxation Office'.

Rankings

This refers to the positions of the individual search results on a search engine results page.

Also known as keyword rankings, keyword rank, or rank. If for example, your listing has 2 other organic listings above it, it would have a keyword rank of 3.

Metadata

Metadata refers to different pieces of code often called ‘tags’. This data sits in the background of a webpage. It is usually not visible to users. It tells search engines and other sites about your pages (for example, LinkedIn).

Metadata can help control how search engines find and display your site in their results. The most common types of metadata that affect SEO are page titles and page descriptions. Use keyword research to guide writing metadata.

Schema

Schema is another type of metadata. It refers to a snippet of code that helps search engines understand your webpage better and rank it more highly.

Traffic

Traffic refers to the people who visit your site from a search results page or by typing in your URL address. These people are the 'users' of your information.

Backlinks and link checking

Backlinks (or inbound links) connect to your content from other websites. Search engines use these backlinks to help rank the quality of your content.

Backlinks may come from:

  • other government agencies and departments
  • trusted organisations
  • businesses
  • individuals (for, example a minister’s blog)

There are two components of a backlink. These are the ‘quality’ and the ‘quantity’. You want as many quality backlinks to your site as possible. Search engines read these as examples of the value of your content. If valuable sites are backlinking to your content, it shows that your content is valuable.

You want the backlinks to use the keywords that your users are searching with.

Link checking

Don't forget to regularly check your own page links. Broken links can affect the usability of your site which in turn will affect your SEO.

Bots (robots)

Bots are also called crawlers, web crawlers and spiders (for example, Googlebot). These programs browse your web pages and collect data from and about them.

Robots collect hundreds of pieces of information about each web page they visit. This data helps the search engine work out the best search result for each search.

Index and indexation

A search engine index is a huge database of pages and sites. Search engines use this index to make the organic search results.

Indexation is the process of finding the data and storing it. SEO helps search engines to find and list your website in search results.

Algorithms

Search engines follow mathematical rules called algorithms to decide what to show in the SERPs. These rules give relevance and authority to each page, to then give it a ranking. Your SEO activity can have a major effect on the data being used to rank your site.

L&D Section
Define your SEO strategy
L&D Groups
Set the foundations
L&D Categories
Content Strategy Guide
Was this page helpful?
Last updated
25 September 2026

Acknowledgement of Country

The APS Academy acknowledges the Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities.
We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders both past and present.

Museum of Australian Democracy
Old Parliament House 
Parkes 2600

APSLearn terms & conditions

About us

apsacademy@apsc.gov.auContact us
ABN: 99 470 863 260 
  • LinkedIn - external site - external site - external site

Help us improve

We are always looking for ways to improve the user experience of our website

 Share your thoughts

  • © 2021 APS Academy. All rights reserved.
  • FOI
  • Privacy Policy 
  • Terms of use
  • Accessibility
Back to top