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Frameworks
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Working T-Shaped means you break out of traditional team or specialist silos and build a level of general business and commercial acumen, while still being able to cite expertise in specific capabilities.
Upcoming events

This course is delivered on 05/08/2025, by face-to-face consisting of one 3-hour session.

This course is delivered on 12/08/2025 by face-to-screen, consisting of one 3-hour session.

This course is delivered on 26/08/2025, by face-to-screen consisting of one 2.5-hour session.

This course is delivered on 04/09/2025, by face-to-screen consisting of one 4-hour session.

This course is delivered on 09/09/2025, by face-to-screen consisting of one 3-hour session.

This course is delivered on 09/09/2025, by face-to-screen, consisting of one 3-hour session.

This course is delivered on 10/09/2025, by face-to-face consisting of one 3-hour session.

This course is delivered on 26/08/2025, by face-to-screen consisting of one 3-hour session.

This course is delivered on 30/09/2025 by face-to-face, consisting of one 2-hour session.

This course is delivered on 01/10/2025, by face-to-screen, consisting of one 3-hour session.

This course is delivered on 08/10/2025, by face-to-screen consisting of one 3-hour session.

This course is delivered on 09/10/2025, by face-to-screen consisting of one 2.5-hour session.

This course is delivered on 15/10/2025 by face-to-screen, consisting of one 2-hour session.

This course is delivered on 06/11/2025, by face-to-face consisting of one 4-hour session.

This course is delivered on 06/11/2025, by face-to-screen, consisting of one 3-hour session.

This course is delivered on 12/11/2025, by face-to-screen, consisting of one 3-hour session.

This course is delivered on 13/11/2025 by face-to-screen, consisting of one 2-hour session.

This course is delivered on 18/11/2025, by face-to-screen consisting of one 3-hour session.

This course is delivered on 26/11/2025, by face-to-screen consisting of one 3-hour session.

This course is delivered on 09/12/2025, by face-to-screen consisting of one 3-hour session.

This course is delivered on 09/12/2025, by face-to-screen consisting of one 2.5-hour session.

This course is delivered on 11/12/2025, by face-to-face consisting of one 3-hour session.

This course is delivered on 19/02/2026, by face-to-screen consisting of one 4-hour session.

This course is delivered on 16/04/2026, by face-to-face consisting of one 4-hour session.

This course is delivered on 11/06/2026, by face-to-screen consisting of one 4-hour session.
Courses

This course provides a discussion on value for money, what that means and how it applies when conducting procurement and contract management activities.

Appearing before parliamentary committees takes an in-depth look at parliamentary committees that scrutinise decisions and the information flow between the APS, the parliament and the public. This program will help you to prepare effectively and communicate information clearly.

This module provides information on regulatory frameworks for APS HR professionals by providing access to the frameworks (via links and webpage references) and explaining how they can be applied to relevant situations.

Strategic liaisons between HR functions and business areas are fundamental to delivering quality HR outcomes in the APS.

HR data is used in almost every aspect of recruitment, retention, development, innovation and monitoring of workforce productivity.

APS recruitment processes need to support sound, evidence-based decision-making. The Public Service Act 1999 requires that engagement and promotion decisions in the APS are based on merit.

This course introduces APS staff to benefits realisation management and provides practical examples of its application.

The Australian Government is committed to building a stronger, more prosperous and resilient economy where Australian businesses can be competitive on a domestic and international level. In this course you will learn about the range of measures that are in place to promote domestic economic growth through procurement.

This course introduces the essentials of contract management, including the roles, tools, techniques, and methods contract managers use to add value. Participants examine key aspects of managing contracts and obtaining better performance and relationships with contractors and suppliers.

This course includes management of the resulting contract to deliver value for money outcomes.

This course is a high-level overview of the procurement framework as it relates to non-SES delegates. It expands on the roles and responsibilities of non-SES delegates when making decisions and approving procurement activities.

This course introduces APS staff to evaluation in the Australian Government context. Concepts are covered with Commonwealth Evaluation Policy principles and practical examples.

This course outlines how government funds are under constant scrutiny and uses real examples to demonstrate instances of poor management and decision-making by APS in the Procurement Lifecycle.

This course is a high-level overview of the procurement lifecycle and provides guidance to SES delegates on their role and responsibilities in each phase, from planning through to contract management.

This course introduces public servants to program logic models for policy, project and program development, implementation and evaluation. Program logic models are visual tools for thinking about the way an intervention is intended to create a desired change.

This course will assist APS policy, program and project staff to understand what randomisation is and how to apply it in their own work.

This four-part workshop series, consisting of two themes, offers SES leaders a deep dive into unconscious bias for organisational change. Supported by follow-up workshops, SES leaders can share personal reflections and action plans.

Knowledge and practices relating to delivering effective evaluation outcomes. An essential course for anyone who will be required to sit on an evaluation panel. This course provides a set of tools and techniques to manage sourcing events and their evaluation in a manner that is efficient, accountable and delivers the right outcomes. It includes an overview of the end-to-end evaluation process, including evaluation criteria and scoring methods.
Resources
Services Australia’s Program Practice Frameworks can be used as standalone resources, or as suite of connected products to support staff when managing programs and projects, engaging with stakeholders and conducting analysis. The Frameworks feature focus areas which include a set of guidelines, applied tools, resources and links to other relevant and appropriate materials.