Contract Management in Practice

This course includes management of the resulting contract to deliver value for money outcomes. This course includes contract start up, ongoing management, and contract closure through to disposals consistent with the project’s governance and assurance requirements. In this course, participants will use case studies and scenario-based simulations to make relevant decisions and judgements to effectively manage a contract.

This learning experience has been provided by Department of Finance.

Participant benefits

Apply the key principles of contract management.
Outline steps to prepare a contract management plan.
Plan for effective supplier relationship management.
Describe how to manage contractual requirements and supplier performance.

Suitable for

All staff. Suitable for all officials involved in the contracting process or wish to refresh their skills. This course will benefit contract managers where improved management of the contract and supplier will deliver improvements for government.

Considerations

Prior completion of Procurement Basics or equivalent understanding is required before completing this course. You can access this content at any of the groups listed below.

Key topics

Contract management and governance – ensuring outcomes agreed in the contract are delivered.
Performance management – monitor contractors to maintain and deliver value.
Supplier relationship management and dispute resolution practices to achieve agreed performance outcomes.
Managing critical periods during the contract – startup, ramping up (surge), and transitioning contractors in and out.
Extending and varying the contract.
Contract closure - ensuring delivery of goods and services