Lunch and Learn: Prompting Basics

Date

12 May 2026

Duration

One 45-minute face-to-screen session. 12:30PM - 1:15PM (AEST)

Event type

Events

Location

Australia wide (Virtual)

This session* provides a practical introduction to prompting fundamentals for Microsoft 365 Copilot users. It explains what prompts are, why they matter, and how small changes in structure and clarity can significantly improve the quality and usefulness of AI generated responses. The session is delivered virtually and combines explanation, live demonstration and hands on experimentation.

Participants are guided through common APS use cases including research, drafting and analysis, with examples of weak versus strong prompts. The session also highlights limitations of generative AI, responsible use considerations, and common mistakes to avoid, such as vague instructions or incorrect assumptions about context. Attendees are encouraged to ask questions and explore scenarios relevant to their own roles.

*Please note this event will be recorded. You can view this video and other MasterCraft Series events here.

Annika Anand
Annika is a senior change and digital enablement practitioner with extensive experience designing and delivering training for Australian Public Service organisations. She currently leads change and enablement activities supporting the Microsoft 365 Copilot implementation at the Department of the Prime Minister and Cabinet, with a focus on building practical capability and confidence in the use of generative AI tools.

Annika has delivered modular training and facilitated interactive sessions across multiple agencies, supporting staff at all levels to adopt new digital platforms, systems and ways of working. Her training approach combines clear explanations, real world examples and hands on experimentation, enabling participants to apply what they learn to their day-to-day roles.

With a background spanning large, medium and small APS entities, Annika brings a strong understanding of APS context, governance requirements and risk considerations. She is experienced in translating complex concepts into accessible, practical guidance, particularly where policy, technology and behaviour intersect.

Her facilitation style is practical, engaging and grounded in real APS work, with an emphasis on responsible use, clear thinking and measurable capability uplift.

Facilitator

TBA

Participant benefits

Understand what a prompt is and how prompt quality affects AI outputs.
Learn practical techniques to structure clearer, more effective prompts for APS work
Gain awareness of Copilot limitations, best practice, and responsible use considerations.

Suitable for

All Staff

Category and User level

This learning experience aligns with the Working in Government Craft at the Foundation level.

Price

Free of charge.

Additional Information

To enrol in this session you will need a valid APSLearn profile.
Steps on how to create an APSLearn profile or to view FAQs can be found here.
If you have moved Departments or you have multiple APSLearn profiles, you can request to merge your profiles here.
If your training venue is at MoAD, please refer to the directional map to assist with locating the training room.

Attendance (Virtual)

When you attend a virtual session:

Provide your name or email when joining, as our attendance reports record this information from the virtual classroom platform.
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If we do not receive your information, you may receive a notice indicating you were not marked as attended.

* Capacity limits may apply. Please log into APSLearn to check availability.

If the session is full or none of the additional sessions are suitable, you can express your interest, through APSLearn, for this event. You will be added to a mailing list to be notified when a new session becomes available.

Topics

Artificial Intelligence (AI)