Article describes the 2025 annual Hackathon event held at APS Academy Campuses where data/digital cadets collaborate and problem solve using their data/digital backgrounds.
Artificial Intelligence (AI)
Contents
Artificial intelligence (AI) is rapidly transforming our world, presenting both exciting opportunities and complex challenges for the APS. This learning area provides APS employees with foundational knowledge and practical resources to:
Resources on this page will enable learners to understand core AI concepts, explore case studies, and develop the skills needed to navigate the evolving landscape of AI. The resources link to:
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Latest news
Published
Chloe Tallentire's AI CoLab journey shows how structured, collaborative AI tools empower APS teams to navigate complexity with greater clarity and confidence.
Published
The Department of Finance developed the following practices that are mapped to Australia’s 8 AI Ethics Principles, demonstrating how the APS and governments can practically apply them to their assurance of AI.
Upcoming events
“Policies + AI” is an RBA search assistant designed as a resource to help Bank staff efficiently retrieve information from the Bank’s corporate policies, procedures and guidelines (“corporate policies”). The tool has been explicitly designed to be a search assistant only, with staff encouraged to treat the tool as one of several resources to help them navigate the Bank’s corporate policies.
This session explores how the National Library of Australia is exploring how to improve search across its public collections using AI. The goal is to help users find more relevant and useful results, especially when searching large archives where language and terminology may have changed over time.
The Department of Veterans’ Affairs (DVA) has developed a Proof-of-Concept AI tool called MyClaims to understand if AI could help tackle claims processing. The initiative demonstrates the way that early-stage AI experimentation can help improve government workflows.
This event promises to be an insightful exploration of the transformative potential of artificial intelligence in the public sector. Distinguished panellists will offer their expertise on the big picture of AI in government, framing the AI discussion within the context of purposeful innovation.
This session demonstrates how AI can unlock access to historical audio content, support research workflows, and improve discoverability across large collections, even when dealing with complex or multilingual recordings.
The Department of Veterans' Affairs (DVA) has developed a new AI-powered chatbot named Poppy, designed to assist staff in efficiently searching and navigating information available on their CLIK website.
This session explores APRA’s structured testing framework, developed in collaboration with ASIC and RBA, to assess model performance, governance, and traceability.
The Practical AI for Public Servants workshop delivers tangible insight on how AI tools work and how to apply them. Most of the discussion around AI in the public service has been about guardrails; about what you can’t do – which, though important for safe and responsible use, doesn’t provide much motivation or clarity about what we can do.
This session will demonstrate how AI can support software teams by automating routine tasks, suggesting code, and improving productivity.
The new API based coding capability developed by the ABS makes coding textual data to ABS structured classifications easier, faster and cheaper. Using ML trained models, the Coding Service uses cloud compute for power and scale to achieve highly automated, high-quality coding.
The Liaison Analytics Tool is a secure, in-house AI tool, used by the RBA, that helps turn 25 years of business liaison meeting notes into a structured, searchable dataset. The tool is designed for use by the liaison team, helping them quickly find relevant insights, track topics, and extract firm-reported data.
This session will demonstrate how AI can assist staff in identifying key moments, extracting relevant content, and supporting internal briefings. Explore how the Department of Employment and Workplace Relations (DEWR) uses its AI tool “Parlihelper” to summarise Senate Estimates hearings.
This session will highlight how AI can support internal audit teams by summarising findings, spotting patterns, and generating insights that inform decision-making. It’s a compelling example of how AI can enhance assurance functions and help agencies move from reactive to proactive risk management.
This session will explore how AI tools can support early warning systems by identifying patterns and anomalies that may signal reputational, operational, or policy risks.
This session will demonstrate how AI can help applicants avoid common errors, improve submission quality, and reduce processing delays. It’s a practical case of AI improving service delivery and user experience in a regulatory setting.
This session will show how AI tools can help agencies stay accountable, support reporting, and provide transparency to the public. It’s a strong example of AI supporting democratic processes and whole-of-government coordination.
Courses
This learning offering provides a clear, consistent understanding of how AI works and what to consider when making responsible choices.
Resources
Learn more about GovAI and the AI tools available to the APS.