AI tools help with daily tasks and drive large-scale projects in the APS, improving productivity and public services. Examples include faster DVA claims, NFSA’s transcription engine, and ghost net cleanups.
Artificial Intelligence (AI)
Contents
Artificial intelligence (AI) is rapidly transforming our world, presenting both exciting opportunities and complex challenges for the APS. This learning area provides APS employees with foundational knowledge and practical resources to:
Resources on this page will enable learners to understand core AI concepts, explore case studies, and develop the skills needed to navigate the evolving landscape of AI. The resources link to:
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Latest news
Published
The future is looking bright for accountants with the right skills, as organisations expect more strategic input. What skills and knowledge areas are essential for success in 2026 and beyond?
Published
AI brings new cybersecurity risks. Learn the top vulnerabilities facing businesses today and how leaders can proactively protect systems and data in an AI-driven world.
Upcoming events
Date
Location
Australian Capital Territory
This course is delivered on 16/04/2026, by face-to-face consisting of one 3.5-hour session.
Date
Location
Australian Capital Territory
This course is delivered on 21/04/2026, by face-to-face consisting of one 3.5-hour session.
Date
Location
Australia wide (Virtual)
This session* presents two complementary lines of work addressing challenges. Together, these contributions offer a practical path toward scalable oversight of AI systems that supports both public accountability and responsible adoption of AI.
Date
Location
Australian Capital Territory
This course is delivered on 30/04/2026, by face-to-face consisting of one 3.5-hour session.
Date
Location
Australia wide (Virtual)
This presentation tells the story of how GovAI is approaching change management for the GovAI Chat trials and how the new AIDE division are utilising change management across their AI delivery and enablement work — not just what we're doing, but why we're doing it this way.
Date
Location
Australia wide (Virtual)
This session introduces Microsoft 365 Copilot prompting fundamentals, showing how clear, well-structured prompts improve AI results. It covers use cases, best practices, limitations, responsible AI use, live demos, and Q&A.
Courses
This learning offering provides a clear, consistent understanding of how AI works and what to consider when making responsible choices.
Think you always make the right decisions even under pressure? Test your ethical reflexes in the ATO’s interactive game, DAISIE.
The APS Academy is offering a Pilot AI capability development program for Australian Public Service employees in support of the AI Plan for the Australian Public Service.
APS writing principles is Course 2 of the Writing in the APS self-paced interactive eLearning courses. It covers the principles of effective writing in the Australian Public Service, drawing from Australian Government Style Manual guidance.
Resources
Learn more about GovAI and the AI tools available to the APS.
This program includes the video recordings of the APS Academy series of Artificial Intelligence MasterCraft and Lunch and Learn events.
This is a safe place where you can experiment with multiple Generative AI tools to learn about their capabilities and how to use them effectively.
The GovAI Knowledge Hub helps you learn how AI works, what it can and can’t do, and how to use it in your work. Explore resources, courses, and interactive tools.
This event delved into how AI technologies can be leveraged to enhance of government operations, improve service delivery, and foster innovation in policy formation.
This practical AI for public servants workshop delivers tangible insights on how AI tools work and how to apply them. It demonstrates an extensive array of real work use-case examples to seed your ideas.
The APS AI Plan sets out how the Australian Public Service will harness artificial intelligence to deliver better services faster, for all Australians.