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MasterCraft Series – ​AI in Government and AI's role in capability and learning​

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This MasterCraft Series event on "AI in Government and AI's role in capability and learning" was an insightful exploration of the transformative potential of artificial intelligence in the public sector. This timely discussion delved into how AI technologies can be leveraged to enhance of government operations, improve service delivery, and foster innovation in policy formation. The event provided some commentary of the alignment of AI implementation with the Australian Public Service Reform Agenda, emphasising the importance of citizen-centric approaches and cross-sector collaboration.

Distinguished panellists from across academia, industry and not for profit sectors gave their expert opinion on the big picture of AI in government, framing the AI discussion within the context of purposeful innovation that supports the APS Reform Agenda and puts citizens at the centre of government service delivery. They discussed how AI can be harnessed to better understand and respond to citizens' needs, streamline administrative processes, and enable data-driven decision-making. The panel also addressed the ways in which AI can facilitate improved collaboration between government departments and external stakeholders, leading to more effective and efficient public services.

Finally, the event examined AI's role in enhancing capability and learning within the public sector. Panellists discussed how AI might augmented our capabilities and change how we do things. The discussion also touched upon the ethical considerations and challenges associated with AI adoption in government, ensuring that its implementation aligns with principles of transparency, accountability, and fairness.

Participant benefits

  • Learn more about how AI is impacting government from academia, industry and not for profits.
  • Hear practitioners share their AI 'big picture' issues and what this means for the APS.
  • Understand what transformation needs to occur by government in order to be best positioned for a new AI world.

Considerations

You need to have an APSLearn account to be able to access the content.

Suitable for  

All staff

Category and User Level  

This resource aligns with the ​Working in Government​ Craft and the Digital Profession at the ​Foundation​ level. 

Topics
Artificial Intelligence (AI)
Digital
Strategy
Government
Categories
Working in Government
Digital Profession
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Last updated
2 October 2025

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​​AI in Government and AI's role in capability and learning​

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