Learning Technologies

A One-APS learning technology ecosystem needs to be an integrated network of diverse tools, platforms, content, people, processes, and data that work together to foster collaboration and sharing of resources with a unified approach.
The scope of learning technologies extends to all features and functionalities that support end-to-end learning processes, including but not limited to:

the design through to administration of learning experiences
the learner’s career planning and discovery of learning opportunities
the full gamut of learning activities from simulations to social learning
functions related to reporting, planning and evaluating organisational learning.

Learning technology examples

Learning technology category	Description	Examples
Adaptive learning	Personalise learning journeys over time based on individual goals, strengths, weaknesses and behaviour using machine learning.	Adaptive learning pathways Adaptive content
Analytics and measurement	Facilitate data collection, analysis, reporting and export.	Dynamic reporting AI-driven insights
Assessment	Assist in measuring users’ knowledge, skills, aptitudes and potential.	Quizzes Test simulations AI feedback Automatic scoring Data-driven passive assessment Capability assessment
Career planning	Provide learning pathways to users based on their knowledge/skills and ambitions.	Recommended career pathways Customisable learning plans or Individual Development Plans (IDPs) Capability frameworks and mapping Learning pathways
Certification	Help to create, issue, verify and track certification, badges and credentials of all users.	Certification tracking Badges Microcredentials Formal qualification or Industry recognised certificates
Chatbots	Offer real-time conversations to support and tutor users in their learning.	AI tutoring AI assistant Virtual concierge
Coaching	Provide users direct feedback and data for improvement, either from humans or AI.	Coaching management AI coaching
Cohort learning	Provide an online space for extended group-based learning experiences.	Virtual classrooms Scheduled learning content Learner communities
Collaboration tools	Provide tools and resources to help users to learn from each other.	Live chat File-sharing Live document collaboration Wikis
Content authoring	Allow L&D teams and instructional designers to create learning content for users, including eLearning modules, audio, video and interactive content.	Video editing SCORM authoring AI-powered content creation Microlearning authoring WCAG checks Authoring control
Content curation	Help administrators to find, organise and personalise learning content to package for users.	AI-powered tagging and curation Learning pathways Marketing campaigns WCAG checks
Content libraries (third party content)	Host external learning content in many forms including courses, videos, podcasts, graphics and tools.	Access to other learning experiences
User dashboards	Provide users information about their learning, skills and progress.	Personal learning analytics Personalised feeds Compliance status
Enablement and support	Reduce the need for formal training by providing on-the-job guidance, facilitating learning in the flow of work through means including digital instructions, knowledge repositories, listening tools, digital adoption platforms (DAPs) and on-the-job nudging.	Digital adoption platforms (DAP) Knowledge management Support accessibility options
Expertise directories	Track subject matter experts across the organisation, connecting users to expertise and helping them to learn from each other.	Directory Privacy controls
Extended enterprise	Provide separate platform instances to different groups of learners, especially to manage trainings for external partners, contractors, vendors, suppliers, customers or other stakeholders, without giving them the same access as users.	Multi-tenancy platforms Compliance training
Extended reality (XR)	Provide live virtual learning experiences in which computer-generated views either fully immerse the learner in a virtual environment (virtual reality) or are superimposed over their real-world environment (augmented reality).	Virtual reality (VR) Augmented reality (AR) Augmented connected workforces Assimilators
Gamification	Enhance learning activities with gameplay elements such as badges, point systems and competition.	Badges Leaderboards
Individual learning budgets	Allow organisations to assign individual budgets for users to spend on external learning opportunities, supporting self-determined learning.	Budget allocation management Approvals and invoicing management
Integrations / connections	Connect various learning, ERP and other system technologies together to create a cohesive user experience. Integrations / connections points is not restricted to the different types of learning technology. For example, gamification can be a plug-in. By connecting systems you can create an interoperability ecosystem.	Application programming interfaces (APIs), including xAPI (Experience API) and LTI (Learning Tools Interoperability) Third party widgets Calendar integrations Webhooks Payment systems HR systems Other learning technology categories
Learning content management systems (LCMS)	Manage and host learning content, including tools for administrators to collaboratively author, review and repurpose learning materials and resources.	Manage content lifecycle through reviews, approvals and publishing workflows Curate and package learning content into course-flows and programs Manage content authoring resources (SCORM, video, VR/AR) Author learning content in alignment with APS contexts, standards and learner needs
Learning experience platforms (LXP) / Learning aggregator	Aggregate internal and external content for users in the form of highly user-friendly learning portals with various additional features. Access relevant learning experiences based on profile or search criteria.	Discovery portals Content indexing User ratings and comments Trending content User-generated content
Learning management systems (LMS)	Administer and deliver learning experiences by enabling the ability to plan, organise, deliver, implement, track, record, assess and report on learning experiences and user engagement. There are many subtypes of LMS, including learning systems expanded with additional modules such as LXP or social learning platform. An LMS is generally a foundation which can be expanded with additional modules.	Host learning content User, role and cohort management Enrolment Booking and events management User ratings and comments User-generated content
Learning operations	Support administrators to organise learning resources including people, tools, budgets and spaces, especially for managing live learning experiences.	System notifications Calendar invitations Self-registrations Manage attendance records
Learning record stores (LRS)	Host all data pertaining to learning activities, achievements and job performance.	Repository of data from connected systems where learning experience were conducted.
Mentoring	Connect users with mentors and offer platforms for these relationships.	Matchmaking Chatbots Facilitated sessions
Microlearning	Provide bite-sized on-demand learning to be consumed at the point of need.	Microlearning platforms
Opportunity marketplaces / job search	Match users to suitable opportunities and roles based on their skills, interests and preferences.	Capability assessment APS Jobs
Performance tracking	Rate users, identify high performers, track goals and offer a platform for providing feedback.	CPD recognition Systematic and central repository of learner records/achievements
Recommendation	Use AI to deliver the most relevant learning content for each user according to company data, ratings and rankings.	Self-assessment Recommended learning pathways
Skills data	Enable administrators to track, analyse and structure users’ skills and related data.	Capability mapping Continuing Professional Development (CPD) tracking Workforce analytics and gap analysis Skills verification
Surveys and evaluation	Collect feedback from users about their learning experiences.	Survey forms Data analysis Privacy controls
Talent experience platforms (TXP)	Provide users a comprehensive experience of career and performance management.	Onboarding journeys Performance discussion management Workforce planning features
Video practice	Enable users to record themselves performing work tasks to gain feedback from peers, managers or AI.	Video assessments Video assessment rubrics Automated feedback Review and feedback workflows