Effective Communication - May
Note: This course was previously named Compelling Communication.
Almost everything we do in the workplace involves communication and our overall job effectiveness is strongly influenced by how well we communicate. In the APS, we require the ability to present information clearly, concisely and in a compelling manner, going to the heart of the issue with speed and clarity.
Effective communication is about being able to deliver strategic and operational information quickly and clearly to a specific target audience or individual. As such, effective communication takes into account the needs and characteristics of the specific audience.
Participants should bring two current samples of writing when they attend. These may be emails, briefs, reports, or other writing from the workplace. Editing practice can be applied directly to their own work. All writing remains confidential and will not be shared or discussed.
This content has been provided by the APS Academy.
Participant benefits
- Define the factors affecting communication.
- Draft appropriate forms of written communications for APS and government leaders (e.g. SES).
- Explain the factors involved in successful spoken word communication across a number of contexts/situations.
- Draft relevant, timely correspondence in a clear, understandable language that addresses the needs of the public/communities.
Suitable for
APS 1 - EL 2
Category and User Level
This learning experience aligns with the Your Career (APS People) Craft at the Foundation level.
Considerations
There is a pre-work component that is required to be completed prior to the commencement of the program.
Price
$2000 per attendee. Payment by credit card.
Face-to-screen considerations
- Prior to the session start date, it is suggested that you check if your agency’s network has any restrictions using any virtual classroom platform. If you are unable to access the virtual classroom platform on your work device or network, you will need to use a personal device.
- Please ensure you have access to a working camera and microphone to participate.
Additional Information
- To enrol in this session you will need a valid APSLearn profile.
- Steps on how to create an APSLearn profile or to view FAQs can be found here.
- If you have moved Departments or you have multiple APSLearn profiles, you can request to merge your profiles here.
- If your training venue is at MoAD, please refer to the directional map to assist with locating the training room.
Attendance (Virtual)
When you attend a virtual session:
- Provide your name or email when joining, as our attendance reports record this information from the virtual classroom platform.
- If you log into the session with a different email address to the one you are registered with, let us know to ensure your attendance is properly credited.
- If you join as a group from one location or cannot provide your details during the session, please email us afterwards so we capture your attendance.
- If we do not receive your information, you may receive a notice indicating you were not marked as attended.
* Capacity limits may apply. Please log into APSLearn to check availability.
- If the session is full or none of the additional sessions are suitable, you can express your interest, through APSLearn, for this event. You will be added to a mailing list to be notified when a new session becomes available.