Resources

An APS Integrity Hypotheticals – Conflict of Interest panel recording of discussion stemming from scenarios that highlight the grey (and not so grey) areas of Integrity decision making.

Services Australia’s Program Practice Frameworks can be used as standalone resources, or as suite of connected products to support staff when managing programs and projects, engaging with stakeholders and conducting analysis. The Frameworks feature focus areas which include a set of guidelines, applied tools, resources and links to other relevant and appropriate materials.

​​The event was focused on pathways to more culturally informed engagement and partnership with First Nations communities and was led by Sam Jeffries with Dr Rachel Bacon.​

A ‘how to’ guide to service mapping for system stewards, policy makers and service providers working to improve human services.

​​This guidance outlines the requirements of the Directions on Stewardship and provides further interpretation, advice, and case studies on the application of Stewardship.​

Use this Allyship toolkit to better understand how to support behavioural change and cultural safety and to address racism and unconscious bias.

The Australian Public Service Commission provides practical tips and tools for engaging with stakeholders, particularly when establishing a taskforce.

The ILS provides capability development guidance for individuals and agencies in the form of descriptions and behaviours for all levels in the Australian Public Service.

Professor Robert Cialdini developed what he describes as ‘six universal principles of persuasion’. These fundamental human states allow leaders to increase the likelihood of influencing others.

Gabriele Oettingen presents the ‘WOOP’ model which is a practical, accessible, evidence based mental strategy that people can use to find and fulfil their wishes and change their habits.