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Before Getting Started

Before Getting Started

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  2. APS L&D Good Practice Guide
  3. Learning Design and Administration
  4. Before Getting Started
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L&D Guide

  • Learning Design and Administration
    • Before Getting Started
      • Quality Principles
      • Files, Metadata and Authoring Platforms
      • L&D Glossary
      • Accessibility and Inclusion
      • Capabilities and Skills
    • Discovery and planning
    • Design and Development
  • Learning Culture
  • The Learner and Career Development
  • Learning Technologies
  • Evaluating Learning

This section provides practical, authoritative guidance to help teams design, develop and maintain high quality learning and development (L&D) solutions. It brings together APS standards, common tools and shared language so learning is consistent, usable and inclusive across government.

Quality principles

Apply quality principles and standards throughout the full learning lifecycle — from discovery and design through to delivery, evaluation and continuous improvement.

APS Learning Quality Framework (LQF) and Design Standards (coming soon)
APS Learning Quality Framework Resources Hub (coming soon)
APS Continuous Learning Model (CLM) (coming soon)
Learning Evaluation (coming soon)
One-APS (coming soon)
Digital Experience Standard (coming soon)
Style Manual (coming soon)
Learning Design and Instructional Design models (coming soon)

Files, metadata and authoring platforms

Manage learning assets so they are easy to find, reuse and maintain.

File naming conventions (coming soon)
Universal file types (coming soon)
Metadata (coming soon)
Authoring platform licenses and editing rights (coming soon)

L&D Glossary

Use shared terminology to improve clarity and consistency.

L&D Glossary (coming soon)
Entity Directory

Accessibility and inclusion

Design learning so it is usable and inclusive for all learners from the start.

Web Content Access Guidelines (WCAG) (coming soon)
Interactive online learning experience - alternative files (coming soon)
Inclusion by Design (coming soon)

Capabilities & Skills

Identify the key learning capabilities and skills for L&D, and explore the different avenues to build these skills.

APS L&D Community of Practice (coming soon)
Training and Assessment Qualification
APS Learning Design Standards: Digital Skills (coming soon)
Content Designer: Communication / digital skills (coming soon)
Human centred Design Training (coming soon)
OECD: Observatory of Public Sector Innovation
Understanding L&D and adjacent roles, duties and skills (coming soon)

 

L&D Glossary

Government Directory of departments and agencies

The Australian Government Directory is a guide to the structures, organisations and key people in the Australian Government.

Accessibility and inclusion

WCAG Checklist

A checklist for designing, producing and procuring content that supports accessible quality learning and development in the APS. Included are links to information and free online tools that allow you to check content is compliant with the WCAG standards.

Digital Transformation Agency – Digital Service Standard on accessibility

Find information on why accessibility is in the Digital Service Standard and how you can meet the Standard through applying accessibility principles in the Discovery, Alpha and Beta stages of design.

Australian Government Style Manual - Accessible and inclusive content

Accessibility is a mandatory standard for government agencies. Understand agency responsibilities and commitments and access guidance on designing accessible and inclusive content that is respectful of our diverse nation.

Colour Contrast Checker

The colour contrast checker is a tool to test the contrast suitability of background colour and foreground text, to ensure your design colours meet the WCAG contrast ratio formula test.
L&D Categories
Learning Design and Administration
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Last updated
5 June 2026

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