Maintenance and Post production
Maintenance keeps learning programs up to date and relevant by regularly reviewing content, managing issues, and using version control. This ensures learners access accurate information, supports consistency, and aligns training with current APS policies and systems. Good maintenance also protects the value of learning investments and promotes continuous improvement.
Updating content
Updating keeps APS learning current, reliable and trusted by ensuring content is regularly reviewed, updated and clearly communicated. Strong maintenance reduces risk, supports compliance and protects the value of learning investment by ensuring staff always access accurate, approved and fit‑for‑purpose learning.
| Communication plans and implementation |
| Course update checklist (coming soon) |
| Reported issues (coming soon) |
| Review material (coming soon) |
| Version control (coming soon) |
| Submitting ICT support tickets |
Evaluation
Evaluation help agencies assess the effectiveness, relevance, and ongoing value of learning programs. The Learning Evaluation Handbook and structured surveys ensure a consistent, evidence-based review process beyond simple completion stats or occasional feedback. These tools enable continuous improvement, efficient resource use, and confidence that learning stays aligned with changing business needs.
Updating content
Guidance on reviewing and updating learning experiences to keep content accurate, relevant and accessible, with considerations for learner records, governance, version control and continuous improvement.
Learn how to plan and deliver effective learning communications that build awareness, drive participation, support completion and guide learners throughout their learning journey.
Evaluation
Tips for administering learner surveys successfully and reminders about ethics, privacy and security.
A step-by-step guide to reviewing learner surveys as a whole. What makes a good learner survey? What are its key components?
A checklist to help write and review learner survey questions. Plus, a summary of the question types available to you.