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Good practice guidelines for engaging with people with disability

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Many people in Australia identify as people with disability. However, people with disability are often excluded from or have poor experiences when taking part in developing processes, products, services and policies. Their participation would benefit everyone.

Improving the ways in which these activities are designed, planned and delivered, allows more people with disability to have their say on topics that impact them. This improvement will result in people with disability having better, more accessible, and more inclusive experiences.

The guidelines are designed to help people working in the government, private and not-for-profit sectors. They provide practical guidance for people who run activities to design, plan, and deliver processes, products, services and policies.

This learning experience has been provided by the APS Academy.

Tile with wording of “Good practice guidelines for engaging with people with disability”

Suitable for

All staff.

Category and User Level

This resource aligns with Diversity and Inclusion under APS People at the Foundation level.

Topics
Communication
Leading in the APS
Relationships
Values
Working in teams
Leadership
Workforce strategy
Categories
Diversity and Inclusion
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Last updated
10 April 2026

Links & Downloads

Good practice guidelines for engaging with people with disability (apo.org.au)

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