Resources

Services Australia’s Program Practice Frameworks can be used as standalone resources, or as suite of connected products to support staff when managing programs and projects, engaging with stakeholders and conducting analysis. The Frameworks feature focus areas which include a set of guidelines, applied tools, resources and links to other relevant and appropriate materials.

Community of Practice for EL1/EL2 counter fraud or risk officials to drive leading edge control testing capability in the Australian Government.

Community of Practice for EL1/EL2 counter fraud or risk officials to learn about fraud and corruption risk management.

The Office for Women supports the government’s gender equality priorities and steward gender responsive budgeting by supporting the APS to build gender analysis capability.

Building APS capability to use futures techniques in policymaking through horizon scanning, visioning and scenario planning.

Learn more about GovAI and the AI tools available to the APS.

The Promise of Co-design for Public Policy by Emma Blomkamp explores co-design in public policy. It was published in the Australian Journal of Public Administration.

User research helps you learn about your users and create services to meet their needs. The Digital Transformation Agency provides a useful guidance on user research.

Nesta's online toolkit provides tools and resources to encourage innovative policy development.

Behavioural insights tools assist understanding human behaviour, which can inform policy design.