The APS Academy offers a wide range of courses including virtual and face-to-face, to support your work and career in the APS. You can register for these courses through APSLearn. APSLearn also includes a range of e-learning modules for instant access.
Courses are available in each of the six APS crafts. You can explore the catalogue by visiting APSLearn.
Frequently Asked Questions
How do I book a course on APSLearn?
Login to APSLearn to book one of our courses. You will need to create an APSLEARN profile if you haven't already. Once logged in, you can view and enrol in our range of eLearning and facilitated courses. If your course has a fee, you will need to pay by credit card. If you need more information on booking a course, the How-To Guide provides step-by-step instructions.
Where are face-to-face courses held?
Refer to the course listing in APSLearn for specific locations. Face-to-face courses are predominately delivered at the APS Academy, Museum of Australian Democracy, Canberra. Face-to-face deliveries in other locations may be possible via our in-house training option.
Please contact firstname.lastname@example.org to discuss.
There are no places available in my preferred course – what do I do?
To show your interest in attending a course, you can put your name on the waitlist. It's also worth keeping an eye out for course announcements via the APSC website and the monthly APS Academy newsletter (sign up via the website).
What technology will I need to access my interactive virtual course?
You may not be able to access the online classroom tool through your Agency IT network. If this is the case you may need to use your personal device and home internet network. To access the course you will need:
- A work/personal internet network connection
- A compatible work/personal device with an active camera (laptop/tablet/webcam)
- A private and quiet space, this is to help maintain the security and the confidentiality of participants.
I do not have access to a webcam – can I still do my interactive virtual course?
Although it is preferred, a webcam is not a requirement as long as you meet the other access requirements. You must be able to join the meeting, view the facilitator and have audio to participate in the course.
How do I find facilitated and eLearning courses on APSLearn?
Visit APSLearn and browse courses in the top left hand corner to see what is available. You don't need to have an account to browse courses. You can search by course type, course name or delivery mode (eLearning or facilitated).
To book a course you will need to create or login to your APSLearn account.
I have forgotten my APSLearn password – what do I need to do?
Under the login section on APSLearn there is a section called ‘forgotten your password?” – click on that and enter your email address. You should then receive an email with a new temporary password. If you do not receive an email please send an email to email@example.com and the team will contact you.
I was enrolled in a face-to-face course – can I move my enrolment to an interactive virtual course?
Yes, we can reschedule your enrolment if there is a position available. Please make sure you have read the access requirements available under ‘technology for interactive virtual courses’ below. If you have access to the technology, please email firstname.lastname@example.org (remember to include the course name). The team will then be in touch to confirm if a position is available and to provide you with updated enrolment information.
Can the Academy deliver a course in-house, i.e. within my agency?
The Academy may be able to deliver some courses in-house. Please contact email@example.com to discuss pricing and availability.
Am I eligible to attend courses, programs and events?
APS Academy learning experiences are available to Australian Public Servants. Limited services may be available for those employed under other jurisdictions, for more information please contact firstname.lastname@example.org
I can no longer attend my facilitated course or program – what do I do?
As per the terms and conditions requests to cancel, reschedule or arrange a substitute need to be made in writing. This can be done by completing the Cancellation and Reschedule Request Form or the Substitution Request Form. Please note your booking has not been updated until the Academy has contacted you to confirm.
Requests made within 30 days of commencement are reviewed by the Academy on a case-by-case basis.
What are the Terms and Conditions for a paid APSLearn course or program?
You can read the APSLearn terms and conditions here: APSLearn terms and conditions.