Resources

This framework helps public servants better engage with citizens, community and businesses.

Using data and digitisation for oversight and enforcement is increasingly part of the work of most regulators. This recorded panel discussion gives an overview for regulators who are not data specialists. Recorded in May 2022.

Data.gov.au is the central source of Australian open government data. Anyone can access the anonymised public datasets, publicly-funded research data and datasets from private institutions that are in the public interest.

This video from AusIndustry Regional Managers provides practical ‘top tips’ for successful businesses engagement.

The APS Academy has through Cathy Fussell created a series of, ‘How to…’ articles to provide guidance on what information and avenues are available.

This is a tool to assess the maturity of supports an agency has in place to build capability to effectively engage.

The Guidance sets out the behaviours for improving the way the APS puts people and business at the centre of policy, services and delivery.

The Charter of Partnerships and Engagement sets out principles for improving the way the APS puts people and business at the centre of policy, implementation and delivery.

The Department of Industry, Science, Energy and Resources provides an interactive guide to the ‘right’ engagement type to choose when engaging with stakeholders and citizens.

Services Australia’s Program Practice Frameworks can be used as standalone resources, or as suite of connected products to support staff when managing programs and projects, engaging with stakeholders and conducting analysis. The Frameworks feature focus areas which include a set of guidelines, applied tools, resources and links to other relevant and appropriate materials.