Resources

Learn more about GovAI and the AI tools available to the APS.

The Australian Public Service Commission provides practical tips and tools for engaging with stakeholders, particularly when establishing a taskforce.

The Promise of Co-design for Public Policy by Emma Blomkamp explores co-design in public policy. It was published in the Australian Journal of Public Administration.

User research helps you learn about your users and create services to meet their needs. The Digital Transformation Agency provides a useful guidance on user research.

Nesta's online toolkit provides tools and resources to encourage innovative policy development.

Behavioural insights tools assist understanding human behaviour, which can inform policy design.

The ILS provides capability development guidance for individuals and agencies in the form of descriptions and behaviours for all levels in the Australian Public Service.

Professor Robert Cialdini developed what he describes as ‘six universal principles of persuasion’. These fundamental human states allow leaders to increase the likelihood of influencing others.

Gabriele Oettingen presents the ‘WOOP’ model which is a practical, accessible, evidence based mental strategy that people can use to find and fulfil their wishes and change their habits.

Brene Brown informs leaders how they can give constructive and honest feedback from a place of engagement, rather than judgment. She calls it ‘Sitting on the same side of the table,’ as someone.