Resources

Behavioural insights tools assist understanding human behaviour, which can inform policy design.

This guide assists policy makers to undertake gender analysis and Gender Impact Assessment in line with gender responsive budgeting requirements.

The model for great policy advice comprises of four key elements: Clear on intent; well informed; Practical to implement and Influential.

Our ability to respond to changing demands, and leverage the opportunities available to us, is underpinned by performance management practices that translate societal and Government expectations into individualised performance expectations for APS employees.

This framework helps public servants better engage with citizens, community and businesses.

The Government’s APS Reform Agenda and Delivering for Australians highlighted the need to build an integrated strategic approach to workforce management. The need to strengthen workforce planning capability to plan and develop the capabilities the APS needs for the future is becoming increasingly more critical.

For designers of digital services, the Australian Government Digital Service Standard sets out the best-practice principles that are simple, clear and fast.

The Charter of Partnerships and Engagement sets out principles for improving the way the APS puts people and business at the centre of policy, implementation and delivery.

Services Australia’s Program Practice Frameworks can be used as standalone resources, or as suite of connected products to support staff when managing programs and projects, engaging with stakeholders and conducting analysis. The Frameworks feature focus areas which include a set of guidelines, applied tools, resources and links to other relevant and appropriate materials.

The Commonwealth Fraud and Corruption Control Framework supports Australian Government entities to effectively manage the risks of fraud and corruption.