Resources

The Department of Industry, Science, Energy and Resources provides an interactive guide to the ‘right’ engagement type to choose when engaging with stakeholders and citizens.

Hear what a day in the life at a Minister’s office is like and what is the role of a Department Liaison Officer and how do you communicate with them. And what happens when things don’t go to plan?

​​Recorded in June 2025, this panel recording explores integrity in a complex APS, positive leadership, integrity creep and balancing personal with organisational integrity.​

Learn more about GovAI and the AI tools available to the APS.

The Australian Public Service Commission provides practical tips and tools for engaging with stakeholders, particularly when establishing a taskforce.

This ‘Practice Group’ was created to foster and support the use of deliberative practices in government. It contains papers researched and written on public deliberation.

The Promise of Co-design for Public Policy by Emma Blomkamp explores co-design in public policy. It was published in the Australian Journal of Public Administration.

The toolkit is for policymakers and those who deliver public services. The tools and methods included allow users to get to the heart of the needs of citizens and civil servants.

The Observatory of Public Sector Innovation at the OECD has curated a wide range of toolkits on service design for you to explore.

Comcover has produced a variety of risk management resources that provide information on risk, including examples of better practice risk management throughout the Commonwealth.