Lunch and Learn Session 3: Prompting Basics
Getting Better Results from Copilot
This session* provides a practical introduction to prompting fundamentals for Microsoft 365 Copilot users. It explains what prompts are, why they matter, and how small changes in structure and clarity can significantly improve the quality and usefulness of AI generated responses. The session is delivered virtually and combines explanation, live demonstration and hands on experimentation.
Participants are guided through common APS use cases including research, drafting and analysis, with examples of weak versus strong prompts. The session also highlights limitations of generative AI, responsible use considerations, and common mistakes to avoid, such as vague instructions or incorrect assumptions about context. Attendees are encouraged to ask questions and explore scenarios relevant to their own roles.
*Please note this event will be recorded. You can view this video and other MasterCraft Series events here.
Annika Anand
Annika is a senior change and digital enablement practitioner with extensive experience designing and delivering training for Australian Public Service organisations. She currently leads change and enablement activities supporting the Microsoft 365 Copilot implementation at the Department of the Prime Minister and Cabinet, with a focus on building practical capability and confidence in the use of generative AI tools.
Annika has delivered modular training and facilitated interactive sessions across multiple agencies, supporting staff at all levels to adopt new digital platforms, systems and ways of working. Her training approach combines clear explanations, real world examples and hands on experimentation, enabling participants to apply what they learn to their day-to-day roles.
With a background spanning large, medium and small APS entities, Annika brings a strong understanding of APS context, governance requirements and risk considerations. She is experienced in translating complex concepts into accessible, practical guidance, particularly where policy, technology and behaviour intersect.
Her facilitation style is practical, engaging and grounded in real APS work, with an emphasis on responsible use, clear thinking and measurable capability uplift.
Facilitator
TBA
Participant benefits
Understand what a prompt is and how prompt quality affects AI outputs.
Learn practical techniques to structure clearer, more effective prompts for APS work
Gain awareness of Copilot limitations, best practice, and responsible use considerations.
Suitable for
All Staff
Category and User level
This learning experience aligns with the Working in Government Craft at the Foundation level.
Price
Free of charge.