The Charter of Partnerships and Engagement

The Charter of Partnerships and Engagement outlines the principles that help the Australian Public Service put people, communities and businesses at the centre of policy development, program implementation and service delivery. It promotes meaningful engagement, collaboration and partnership across government and with stakeholders to ensure policies and services are informed by the experiences and needs of those they affect.

The charter supports a more connected, transparent and responsive APS by encouraging agencies to build trust, listen to diverse perspectives and work collaboratively to achieve better outcomes for Australians.

Participant benefits

• Understand the principles of effective partnerships and engagement within the APS.
• Learn how meaningful engagement can improve policy design, implementation and service delivery.
• Build awareness of the behaviours and attributes expected of APS employees when working with stakeholders.
• Develop practical approaches for fostering trust, collaboration and inclusive decision-making.
• Strengthen their ability to place people, communities and businesses at the centre of their work.

What this resource covers

• The purpose and principles of the APS Charter of Partnerships and Engagement.
• Expectations for engaging with individuals, communities, businesses and stakeholders.
• Approaches to building trusted partnerships and collaborative relationships.
• The role of inclusive engagement in supporting better policy, programs and services.
• Practical ways APS employees can apply the charter's principles in their day-to-day work.