Harvard Business Review’s scholarly article on 4 related sources of unintentional unethical biases that impact decisions & undermine work of managers.

The APS HR Profession has developed an information package to support HR professionals in a range of day-to-day activities to high level strategic positioning.
APS Academy toolkit

In this video, Brené Brown (2013) explains how to create a genuine empathic connection through understanding ourselves and our own fragilities.

In this TED talk, ‘Flow, the secret to happiness’ (2004), Mihaly Csikszentmihalyi presents the ‘Flow’ model and the different elements involved in achieving flow.

Key leadership thought-leader, Ronald Heifetz (2009) explains the concept of adaptive leadership and highlights the importance of knowing the difference between adaptive and technical challenges as a leader.