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Data and digital literacy skills: Digital Mindset

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Embed digital by default by promoting and championing digital ways of working. Put people at the centre of everything we do and embrace agility, continuous improvement and experimentation.

This learning experience has been provided by Digital and Data Professions.

Agile iterative co-design

Accept ambiguity and deal with incomplete information (uncertainty). Participate in co-design sessions when the opportunity arises. Actively participate in agile practices and ceremonies.

  • Agile
  • Co-design

Applied integrity

Apply policies, standards and practices related to ethics, privacy, security, reliability, and responsiveness to everyday work.

  • Data Ethics
  • AI Ethics
  • Ethics Explainers
  • Copyright basics
  • Government use of copyright material
  • Creative Commons / Licenses List
  • Open-source
  • Public domain

Digital approach

Apply the design and systems thinking approach to your work area. Support digital transformation activities in practical ways.

  • What digital really means
  • Create a basic flowchart in Visio - Microsoft Support

Leveraging data-driven

Understand the importance of data integrity, data security and data quality. Use available data to create new information and insights.

  • Chapter 1. What do we mean by data-driven
  • What is business intelligence?
  • Learn (Google) analytics with free online courses

Monitoring and Improvement

Contribute to the analysis and review of processes, service and products.

  • How to interpret Google Analytics data
  • Business intelligence: A complete overview

People-first approach

Adopt a 'people-first' approach to everything you do. Consider multiple points of view.

  • Human-centred design
  • Humanity-centred design

Suitable for

All staff.

Category and User Level

This resource aligns with the Working in Government Craft at the Foundation level.

 

Topics
Communication
Data
Stakeholder engagement
Government
Categories
Working in Government
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Last updated
21 August 2025

Acknowledgement of Country

The APS Academy acknowledges the Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities.
We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders both past and present.

Museum of Australian Democracy
Old Parliament House 
Parkes 2600

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