Academy News

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How the ABS helps people complete the Australian Census

Published

9 March 2022

The ABS took a user-centred design approach to understand the needs, behaviours, preferences and barriers in completing the Census.

A kitchen bench top with a visual of a left hand writing on a paper form with a pen.

Continuing to serve: Launch of the APS Veteran Employment Pathway

Published

9 March 2022

The Veteran Employment Pathway (VetPaths) is an exclusive pathway aiding veterans to establish an ongoing, meaningful career in the Australian Public Service.

Room of six participants with a Facilitator. All bar one are seated around a circle of desks with a whiteboard in background of room.

Compassionate Foundations - a new skills-led eLearning suite launches

Published

28 February 2022

Compassion. Connection. Understanding: Building a suicide prevention culture in the APS.

Illustration of woman holding coloured branches against red background. Accompanying text reads Australian Government; APS Inclusion; APS Mental Health and Suicide Prevention Unit Compassionate Foundations: Suicide Prevention Capability Suite.

Mobile Service Centres: A Services Australia case study

Published

16 February 2022

In the March 2021 floods, the Mobile Service Centres helped thousands of Australians.

Image of Services Australia bus parked by side of road with picture of three people painted on its side with blue gum tree leaves on the background.

Handling Misconduct: a human resource manager’s guide

Published

15 February 2022

The guide provides best practice advice on the conduct requirements and options for addressing behaviour that does not meet APS standards.

ATO Client Obsession Case Study

Published

31 January 2022

How building ‘client obsession’ into daily practice makes the difference for great customer service.

2022 Course Calendar now Available

Published

14 January 2022

Embrace a continuous learning mindset in 2022 and sign up for one of 300 Academy courses now.

Junior Professional Officers program seeking applications

Published

22 December 2021

Australia is committed to building strong and resilient multilateral partnerships and creating opportunities for talented young public servants.

Australian Junior Professional Officer's Programme

Web Content Accessibility Guidelines 2.0 Level AA Checklist

Published

10 December 2021

The APS Academy has partnered with Services Australia to produce a WCAG 2.0 Level AA Checklist.

Jawun and the APSC: an Enduring Partnership

Published

3 December 2021

2021 marks the tenth year of the APSC’s partnership with Jawun. More than 600 Australian Public Servants have shared their expertise and supported Indigenous leaders and communities to achieve their own development goals.

Worrewoorrem Wet Season by Miriwoong Gajerrong elder Phyllis Ningarmara, represented by Waringarri Arts.

Last updated

25 October 2021

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How the ABS helps people complete the Australian Census

Continuing to serve: Launch of the APS Veteran Employment Pathway

Compassionate Foundations - a new skills-led eLearning suite launches

Mobile Service Centres: A Services Australia case study

Handling Misconduct: a human resource manager’s guide

ATO Client Obsession Case Study

2022 Course Calendar now Available

Junior Professional Officers program seeking applications

Web Content Accessibility Guidelines 2.0 Level AA Checklist

Jawun and the APSC: an Enduring Partnership

Acknowledgement of Country

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Acknowledgement of Country