Resources

What makes a leader sound compelling - even when delivering bad news? Speaker coach Noah Zandan analysed data on how visionary leaders talk. This TED talk looks at these key elements.

Caroline Webb (2018) discusses the ‘discover-defend axis’ which is a model showing that the brain has two ‘modes’ which shape the way humans interact.

Lisa Lahey (2017) explores how leaders can transcend habitual patterns, and considers how to navigate change and complexity.

When commissioning services, the Commonwealth Procurement Framework sets out the basic rules for all Commonwealth procurements and and the way entities undertake their own processes.

The social media guidance provides a practical framework to help employees and agencies strike that balance in a reasonable and proportionate way.

Professor Robert Cialdini developed what he describes as ‘six universal principles of persuasion’. These fundamental human states allow leaders to increase the likelihood of influencing others.

Legislation provides a framework for acting with integrity. This includes the Public Service Act 1999, Public Service Regulations 1999 and Australian Public Service Commissioner’s Directions 2022.

The Australian Government released refreshed expectations for regulator performance and reporting that took effect from 1 July 2021.

The National Regulators Community of Practice is an active network of public sector regulators from all 3 levels of government.

Gabriele Oettingen presents the ‘WOOP’ model which is a practical, accessible, evidence based mental strategy that people can use to find and fulfil their wishes and change their habits.