Resources

Hear what a day in the life at a Minister’s office is like and what is the role of a Department Liaison Officer and how do you communicate with them. And what happens when things don’t go to plan?

A video outlining the Caretaker Conventions and providing guidance for APS employees on how to conduct themselves.

The Digital Professional Stream Strategy is a structured way to build and uplift the core digital expertise of leadership and the workforce. It outlines the 6 broad themes and signature initiatives that will bring the strategy to life and create momentum.

Lisa Lahey (2017) explores how leaders can transcend habitual patterns, and considers how to navigate change and complexity.

This OECD Legal Instrument outlines how countries can ensure that their public services are fit-for-purpose for contemporary policy challenges, and capable of taking the public sector into the future.

The toolkit is for policymakers and those who deliver public services. The tools and methods included allow users to get to the heart of the needs of citizens and civil servants.

Developed by the Digital Transformation Agency, this guide provides direction on how you can design and build a service taking an agile and user-centred approach.

This guidance sets out the threshold of gifts and benefits which agency heads must declare publicly and sets out best practice on how this information should be published.

The Promise of Co-design for Public Policy by Emma Blomkamp explores co-design in public policy. It was published in the Australian Journal of Public Administration.

This video was recorded in April 2022 at the APS Academy’s Craft Conversations event for the craft of Strategy, Policy and Evaluation.