Resources

Lisa Lahey (2017) explores how leaders can transcend habitual patterns, and considers how to navigate change and complexity.

This ‘Practice Group’ was created to foster and support the use of deliberative practices in government. It contains papers researched and written on public deliberation.

Professor Robert Cialdini developed what he describes as ‘six universal principles of persuasion’. These fundamental human states allow leaders to increase the likelihood of influencing others.

Gabriele Oettingen presents the ‘WOOP’ model which is a practical, accessible, evidence based mental strategy that people can use to find and fulfil their wishes and change their habits.

The framework is made up of seven key questions, your answers to which will provide decision makers with a strong evidence base to support informed policy decisions.

A series of videos that answer common questions on having a solid evidence base for best practice policy making, which is also a Government requirement.

Martin Seligman presents the ‘PERMA’ model which steps through five elements essential to human wellbeing and flourishing: positive emotions, engagement, relationships, meaning and achievement.

User research helps you learn about your users and create services to meet their needs. The Digital Transformation Agency provides a useful guidance on user research.

The purpose of this handbook is to provide a description of the procedures involved in making Commonwealth Acts.

Templates to help articulate your policy proposal and policy idea.