Resources

The Digital Transformation Agency provides guidance on the Service design and delivery process to support agencies to meet the Digital Service Standard criteria.

The Observatory of Public Sector Innovation at the OECD has curated a wide range of toolkits on service design for you to explore.

The APS Values articulate the Parliament’s expectations of public servants with regard to performance and standards of behaviour.

Legislation provides a framework for acting with integrity. This includes the Public Service Act 1999, Public Service Regulations 1999 and Australian Public Service Commissioner’s Directions 2022.

The Australian Government released refreshed expectations for regulator performance and reporting that took effect from 1 July 2021.

The APS HR Profession has developed a capability framework to guide HR professionals to take control of their career pathways.

Digital Profession quick guides help you with basic concepts and ideas to integrate modern ways of working in your organisation.

The ILS provides capability development guidance for individuals and agencies in the form of descriptions and behaviours for all levels in the Australian Public Service.

The Policy's goal is to embed risk management as part of the culture of Commonwealth entities where the shared understanding of risk leads to well informed decision making.

The framework is made up of seven key questions, your answers to which will provide decision makers with a strong evidence base to support informed policy decisions.