Resources

The social media guidance provides a practical framework to help employees and agencies strike that balance in a reasonable and proportionate way.

This ‘Practice Group’ was created to foster and support the use of deliberative practices in government. It contains papers researched and written on public deliberation.

Developed by the Digital Transformation Agency, this guide provides direction on how you can design and build a service taking an agile and user-centred approach.

This guidance sets out the threshold of gifts and benefits which agency heads must declare publicly and sets out best practice on how this information should be published.

The Promise of Co-design for Public Policy by Emma Blomkamp explores co-design in public policy. It was published in the Australian Journal of Public Administration.

The Observatory of Public Sector Innovation at the OECD has curated a wide range of toolkits on service design for you to explore.

In this video, Brené Brown (2013) explains how to create a genuine empathic connection through understanding ourselves and our own fragilities.

Gabriele Oettingen presents the ‘WOOP’ model which is a practical, accessible, evidence based mental strategy that people can use to find and fulfil their wishes and change their habits.

The ILS provides capability development guidance for individuals and agencies in the form of descriptions and behaviours for all levels in the Australian Public Service.

This Service is available to all Australian Public Service employees, including agency heads and SES staff, who wish to discuss and seek advice on ethical issues that occur in the workplace.