This event promises to be an insightful exploration of the transformative potential of artificial intelligence in the public sector. Distinguished panellists will offer their expertise on the big picture of AI in government, framing the AI discussion within the context of purposeful innovation.
The Department of Veterans’ Affairs (DVA) has developed a Proof-of-Concept AI tool called MyClaims to understand if AI could help tackle claims processing. The initiative demonstrates the way that early-stage AI experimentation can help improve government workflows.
This session explores how the National Library of Australia is exploring how to improve search across its public collections using AI. The goal is to help users find more relevant and useful results, especially when searching large archives where language and terminology may have changed over time.
The Practical AI for Public Servants workshop delivers tangible insight on how AI tools work and how to apply them. Most of the discussion around AI in the public service has been about guardrails; about what you can’t do – which, though important for safe and responsible use, doesn’t provide much motivation or clarity about what we can do.
This session demonstrates how AI can unlock access to historical audio content, support research workflows, and improve discoverability across large collections, even when dealing with complex or multilingual recordings.
This session will show how AI tools can help agencies stay accountable, support reporting, and provide transparency to the public. It’s a strong example of AI supporting democratic processes and whole-of-government coordination.
This session will highlight how AI can support internal audit teams by summarising findings, spotting patterns, and generating insights that inform decision-making. It’s a compelling example of how AI can enhance assurance functions and help agencies move from reactive to proactive risk management.
This session will demonstrate how AI can assist staff in identifying key moments, extracting relevant content, and supporting internal briefings. Explore how the Department of Employment and Workplace Relations (DEWR) uses its AI tool “Parlihelper” to summarise Senate Estimates hearings.
This session will demonstrate how AI can help applicants avoid common errors, improve submission quality, and reduce processing delays. It’s a practical case of AI improving service delivery and user experience in a regulatory setting.
