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Data and digital literacy skills: Communication and collaboration

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Interact, communicate and collaborate through digital technologies while being aware of cultural and generational diversity. Participate in society through public and private digital services. Manage one’s digital identity and reputation.

This content has been provided by Digital and Data Professions.

Digital collaboration

Works collaboratively, productively and effectively with others using a variety of digital collaboration tools.

  • The 6 keys to effective collaboration in the workplace
  • Microsoft Teams video training

Digital communication

Can effectively use a range of different methods of digital communication i.e. email, video platforms. Can actively participate in and contribute to digital networks, forums, and conversations. Abides by rules and regulations that apply to appropriate online/digital communication and participation.

  • What are Digital Skills? (And Why They're Important)

Digital conduct

Uses appropriate behaviours and techniques when using digital tools with a variety of audiences.

  • Tips for Reading the Room Before a Meeting or Presentation (hbr.org)
  • Read the (Virtual) Room! How to Improve Your Digital Nunchi

Digital engagement

Uses social media in accordance with APS policies and code of conduct.

  • Social media: Guidance for Australian Public Service Employees and Agencies (apsc.gov.au)
  • Use social media - digital guide (www.vic.gov.au)

Digital identity

Protects and manages their digital identities.

  • Australian Government digital identity

Digital sharing

Chooses the appropriate methods and controls for sharing information and other digital content, including proper referencing and attribution practices.

  • Content sharing - eSafety Commissioner
  • Share content in Microsoft Teams meetings - Microsoft Support
  • 12 file sharing best practices for secure collaboration

Suitable for

All staff.

Category and User Level

This resource aligns with the Working in Government Craft at the Foundation level.

Topics
Communication
Data
Digital
Government
Categories
Working in Government
L&D Categories
Learning Technologies
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Last updated
4 December 2025

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