Conflict Resolution for Managers - July
This program teaches the skills to respond to workplace and organisational conflict as a manager, including the tools to coach and support others. This practical skills-based program explores the causes of workplace conflict, ways to identify and address the early signs, tools to reduce anxiety and talk skilfully about difficult issues and behaviours in a professional and resilient manner.
This content has been provided by a third party in consultation with the APS Academy.
Participant benefits
- Have increased self-awareness around conflict and enhanced personal skill of self-regulation (managing oneself).
- Respond to conflict to create choice rather than react.
- Promote a collaborative approach to resolving conflict.
- Influence others by modelling a non-anxious response.
- Apply tools to coach others in responding to conflict.
Suitable for
EL 1 - EL 2
Category and User Level
This learning experience aligns with the Leadership & Management Craft at the Practitioner level.
Price
$2000 per attendee. Payment by credit card.
Related topics
Coaching, Communication, Conflict Resolution, Leading in the APS, Negotiation, Relationships, Working in teams
Face-to-screen considerations
- Prior to the session start date, it is suggested that you check if your agency’s network has any restrictions using any virtual classroom platform. If you are unable to access the virtual classroom platform on your work device or network, you will need to use a personal device.
- Please ensure you have access to a working camera and microphone to participate.
Additional Information
- To enrol in this session you will need a valid APSLearn profile.
- Steps on how to create an APSLearn profile or to view FAQs can be found here.
- If you have moved Departments or you have multiple APSLearn profiles, you can request to merge your profiles here.
- If your training venue is at MoAD, please refer to the directional map to assist with locating the training room.
* Capacity limits may apply. Please log into APSLearn to check availability.
- If the session is full or none of the additional sessions are suitable, you can express your interest, through APSLearn, for this event. You will be added to a mailing list to be notified when a new session becomes available.