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Maintenance and Post production

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L&D Guide

  • Learning Design and Administration
    • Before Getting Started
    • Discovery and planning
    • Design and Development
    • Implementation
    • Maintenance and Post production
      • Updating content
    • Decommission
  • Learning Culture
  • The Learner and Career Development
  • Learning Technologies
  • Evaluating Learning

Maintenance keeps learning programs up to date and relevant by regularly reviewing content, managing issues, and using version control. This ensures learners access accurate information, supports consistency, and aligns training with current APS policies and systems. Good maintenance also protects the value of learning investments and promotes continuous improvement.

Updating content

Updating keeps APS learning current, reliable and trusted by ensuring content is regularly reviewed, updated and clearly communicated. Strong maintenance reduces risk, supports compliance and protects the value of learning investment by ensuring staff always access accurate, approved and fit‑for‑purpose learning.

Communication plan implementation (coming soon)
Course update checklist (coming soon)
Reported issues (coming soon)
Review material (coming soon)
Version control (coming soon)

Evaluation

Evaluation help agencies assess the effectiveness, relevance, and ongoing value of learning programs. The Learning Evaluation Handbook and structured surveys ensure a consistent, evidence-based review process beyond simple completion stats or occasional feedback. These tools enable continuous improvement, efficient resource use, and confidence that learning stays aligned with changing business needs.

Learning evaluation handbook (coming soon)
Evaluating Learning & Development - getting started
Learner surveys: an introduction
Learner surveys: writing questions
Learner surveys: the anatomy of a survey
Learner surveys: implementation
Case Study: How the APS Academy evaluates courses
Learning Evaluation Resource Hub

Evaluation

Case Study: How the APS Academy evaluates courses

How the APS Academy evaluates the effectiveness of L&D courses.

Learner surveys: implementation

Tips for administering learner surveys successfully and reminders about ethics, privacy and security.

Learner surveys: the anatomy of a survey

A step-by-step guide to reviewing learner surveys as a whole. What makes a good learner survey? What are its key components?

Learner surveys: writing questions

A checklist to help write and review learner survey questions. Plus, a summary of the question types available to you.

Evaluating Learning & Development - getting started

How to get started evaluating L&D in the APS. Keep evaluation simple and focused on key, useful data that provides actionable insights. Plan well by defining what to measure, how to measure it, and establish Key Evaluation Areas (KEAs).

Learner surveys: an introduction

Introducing our resource collection for L&D practitioners who are developing learner surveys. Find out what learner surveys are good for and when to use them.

Learning Evaluation Resource Hub

This Hub supports APS staff to efficiently and effectively evaluate their agency's learning evaluation activities. It includes practical guides and templates, case studies showcasing APS agency practices, and resources.
L&D Categories
Learning Design and Administration
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Last updated
9 June 2026

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