Procurement in L&D

Undertaking well-informed and robust procurement activities is vital to securing contracts that enable effective learning service delivery by providing the best value for money.

L&D functions are supported by a wide range of procurements including the technology platforms, tools and systems to support learning; learning materials, courses and programs; and staffing support ranging from consultation, to learning design, IT development, system administration and course facilitation.

All procured products and services have a significant impact on the day-to-day learning operations. Procurements determine, for example:

• what kind of learning experiences can be created
• how those experiences can be managed in systems
• how learners can interact with those experiences
• how those experiences can be evaluated for effectiveness and impact.

Therefore, these procurements need to be carefully considered with regard to their long-term impacts across the L&D function, and the many people and processes that intersect it.

Procurement can be conducted through a variety of different methods and activities, including purchasing from various available panel arrangements depending on what kinds of products or services are needed. It is important to understand how policies for procuring in Government will apply to the different processes that agencies may undertake.

This page compiles guidance and resources for successfully navigating procurement and contract management with an understanding of the various methods, processes, tools and considerations involved.