MasterCraft Series - Change Management and the new APS Change Framework

Is your organisation experiencing an increasing rate of change? Are you challenged by how to engage and support people through change? Join this MasterCraft Series event if you would like to understand the value of change management, key change management concepts and tools you can apply to prepare staff for change and how you can support specific change initiatives.



Carla Dunn

Carla Dunn - Change Manager, Portfolio Change Stewardship Office, Department of Home Affairs

Carla Dunn brings 15+ years’ experience in the Australian Public Service working across a variety of corporate functions including becoming an Organisational Change Manager in 2014. She loves how change management not only supports individuals to cope with and adapt to change, but also enables organisations to maximise value from the changes they’re implementing and achieve the outcomes they’re seeking. Carla has supported and led a variety of change management efforts, including cultural, ICT and transformational change with both internal and external audiences. Her specialty lies in change management, change communication, internal communication, events and stakeholder engagement and management. Carla is excited to share her passion for change management and how change is managed across organisations.

As a Change Manager with the APS Change Management Centre of Excellence, Carla develops and delivers products and services to facilitate considered design, delivery, embedding and sustainment of change across the APS. She also contributes to building change capability across the APS so that effective change management is sustainable and enduring in the long term.

Participant benefits

Come and learn about:

  • the benefits of applying change management.
  • how you can apply key change management concepts and tools to prepare staff for change.
  • key features of the new APS Change Framework.
  • all the different ways the new APS Change Framework can support change in your organisation.

Suitable for

All staff.

Craft and User level

This workshop aligns with the Implementation and Services Craft at the Foundation level.


Free of charge.

How to register - Additional Information

  • To enrol in this session you will need a valid APSLearn profile. 
  • Steps on how to create an APSLearn profile or to view FAQs can be found here.
  • If you have moved Departments or you have multiple APSLearn profiles, you can request to merge your profiles here
90-minute face-to-screen session. 11:00AM - 12:30PM (AEDT)
Event type
Australia wide
$0 per attendee
250 seats